Update from San Jose

I sent both JCPenney and Sears' managers a letter and a card. I didnt get to see the store manager of JCPenney but I did get to see the store operator at Sears *manager wasn't in*. The operator was pretty nice *though after i mentioned where I am from, his smile disappeared for a little while*. So yeah, it was a good day and hopefully we'll get some cooperation going on :].